Recently, NetEase.com has announced its own artificial translation service platform - the total number of orders for human translation exceeded one million.
Youdao human translation was launched in mid-2012 and is a professional translation platform for NetEase. Relying on the powerful users of Youdao Dictionary, Youdao has created a complete set of translation service solutions.
Youdao human translation platform adopts the mode of independent ordering by the users and the independent ordering of translators. It provides two modes for rapid translation and document translation, and meets various translation needs of different users with efficient and high-quality translation services. It is understood that there are artificial translations in the fastest one minute to give the translation results. In addition, the platform NPS value (user net recommendation value) exceeds 80%.
Small demand shakes big market
There is a breakthrough in the field of human translation in the field of translation. Thanks to a total of 700 million users and a decade of accumulation of various product matrixes, Kochi, a group of high-income users, together with various types of products such as user search, translation, and learning can be satisfied. With services, we have formed a complete solution for translation services. Authentic human translators also opened a unique path from the C-side to the B-side.
Unlike traditional translation companies, Authentic Translation has solved a large number of “long-tailed†small and medium-sized needs that are ignored by the market. Users can place their orders on the official translation website. The translators on the platform will take orders on their own. After the order is placed, the user can check the progress of the translation online at any time, and can evaluate the service after the order is completed.
There are currently more than 3,000 professional translators at Youdao. The number of senior translators who have more than three years of translation experience has exceeded 800, providing high-quality translation services for more than 500,000 customers.
The professional human translation needs of customers are manifested in a clear bipolar distribution. In addition to the small number of orders with a low total demand but a large number of orders, on the other hand, there is a large amount of translation, a high total amount, and a relatively high demand for SMEs. Focused customers. According to the data provided by Youdao Artificial Translation, nearly 70% of its customers place orders within 1-3 times, and 30% of customers place orders more than 3 times.
For corporate customers with a fixed demand, Youdao has also created a "corporate VIP" channel for human translators to develop "one to one" professional translation solutions. At present, Youdao has established long-term cooperative relationships with the Ministry of Health, Tsinghua University, and Amazon, providing high quality and efficient professional translation services for these corporate clients.
Artificial intelligence technology helps translators
In addition to the unique development model, Youdao has also translated technology into professional translation services. In February this year, Youdao launched a new translation service - human-machine translation.
Machine translation used by human-machine translation is a neural network machine translation technology that is independently researched and developed. The data show that in news and English learning corpus, the accuracy of neural network translation is higher than that of similar products in the world, and the Bilingual Evaluation Understudy (an assessment index can be used to evaluate the accuracy of content translation). The highest exceeds the opponent by nearly 10%.
Human-machine translation is based on the results of machine translation, and professional translators edit the initial translation results. This greatly improves translation efficiency and at the same time reduces the translation price by nearly 50%. An important part of the plan.
Currently, human-computer translation has been applied to the customization needs of corporate customers. For example, a medical company has a large number of translation needs for medicines, medical care, etc., and training and optimization of models through corpus data in the field. The proper way of human-machine translation is to translate the required contents of the company quickly and accurately.
According to the 2016 China Language Services Industry Development Report released by the China Translation Association, the output value created by the translation industry in 2015 was close to 300 billion yuan. The amount of orders exceeded 1 million, and there is a way for human translators to take shape, which has a positive effect on the entire translation industry. As an artificial translation platform for the Internet professional, Youdao will use its own product and technology advantages to continue to promote the development of the industry.
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