In recent years, Changan Automobile has made a significant splash in the automotive world with the release of several popular models, including the CS75, Yidong, and Yue Xiang V7. Among these, the CS75 has consistently topped the charts in the domestic SUV sales rankings. Its impressive performance and positive market reputation have significantly bolstered Changan Automobile's brand image. But what makes the best-selling Changan SUV so appealing to customers? Let’s explore the word-of-mouth data compiled from its owners.
For those interested in the comprehensive methodology behind analyzing customer feedback, you can click on “Comprehensive Calculation Method.â€
The partner data company of “Buy Car Master†provided us with detailed consumer feedback from July 1, 2016, to June 30, 2017. During this time, a total of 743 valid reviews were recorded online, with 4,425 positive remarks and 1,305 complaints.
One of the standout features praised by CS75 owners is its stunning exterior design. A remarkable 601 positive comments (80.89%) highlighted the vehicle’s attractive appearance. While some early adopters of the 2016 model noted that the "blue angel eye" design seemed overly bold, the 2017 model addressed these concerns with a more refined aesthetic.
The next major point of praise came from the vehicle’s affordability. With 570 positive remarks (76.72%), the CS75 earned high marks for its excellent price-to-performance ratio. Despite the lack of significant end-of-line discounts, the CS75 remains highly competitive in terms of value, proving its success in this regard.
Space is another area where the CS75 excels, with 566 positive comments (76.18%). The 2700mm wheelbase and nearly flat rear floor provide ample roominess, while the generous trunk space (590L standard, expandable to 1560L) further enhances practicality.
Performance-wise, the CS75 received 432 positive mentions (58.14%) for its powerful engine. The 1.3T model, delivering 130kW of power, has become the mainstay of the lineup, contributing to its strong performance metrics.
Comfort is another area where the CS75 shines, with 247 positive remarks (33.24%) praising its smooth ride quality. Many owners appreciated the spacious seating, superior soundproofing, and the effective handling of road vibrations.
However, not all feedback was positive. The top complaint was regarding fuel efficiency, with 361 negative comments (59.67%) pointing out the relatively high fuel consumption, particularly among 1.8T models. Other frequent complaints included various types of abnormal noises (234, 31.49%), subpar ride comfort (230, 30.96%), dim low beams (194, 26.11%), and issues with the interior quality (181, 24.36%).
Despite these drawbacks, the Changan CS75 managed to secure an impressive overall score of 9.11 points based on our evaluation methodology. This result places it among the top performers in the domestic compact SUV segment.
Reflecting on the data, it’s clear that while there are areas for improvement, the CS75 continues to win over customers with its combination of style, affordability, and functionality. As the automotive landscape evolves, Changan Automobile will undoubtedly continue to refine its offerings to meet consumer demands.
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